Support
Apps aren’t locking
Open ScreenPool → Profile → Blocked apps. Make sure Screen Time access is allowed and you picked some apps. Locks can take a few minutes to catch up after the pool empties.
My minutes look wrong
ScreenPool counts only time on the apps you chose to block, in steps of a few minutes, starting when you set it up.
Contact
Use Profile → Send Feedback or Report a Problem in the app. You can also use the contact form.